What does this Cert IV course involve?

This course is a nationally recognised qualification that covers both the theory and the practical components required for employment in residential aged care and/ or community settings. By focusing on individualised plans, students are taught a range of factual, technical and procedural knowledge, as well as theoretical knowledge of the concepts and practices involved in providing person-centred support.

To successfully achieve this qualification, students must complete at least 120 hours of work placement excluding lunch breaks, or work as detailed in the Assessment Requirements of the units of competency.

Want to know more?

This course is recommended for people with a caring and patient nature, who are seeking a rewarding career in caring for the elderly.

Possible job titles relevant to this qualification are:

Aged Care workers can work full time, part time, or on a casual basis, making this an ideal job for all lifestyles. Further study opportunities include study in community services, leisure and lifestyle, and home care.

Certificate IV - Units of Competency

CHC43015 – Certificate IV in Ageing Support (Ageing, Home and Community)

Prerequisite entry requirements

  • A completed Certificate III in Individual Support  (Ageing, Home and Community) or similar Certificate III qualification.
  • Existing worker in Aged Care Industry Sector


The full qualification requires the completion of 18 units of competency – a combination of compulsory 15 core units and 3 pre-selected elective units.

Core Units:

  • CHCADV001 Facilitate the interests and rights of clients
  • CHCAGE001  Facilitate the empowerment of older people
  • CHCAGE003 Coordinate services for older people
  • CHCAGE004 Implement interventions with older people at risk
  • CHCCCS006 Facilitate individual service planning and delivery
  • CHCAGE005 Provide support to people living with dementia
  • CHCCCS011 Meet personal support needs
  • CHCCCS023 Support independence and wellbeing
  • CHCCCS025 Support relationships with carers and families
  • CHCDIV001 Work with diverse people
  • CHCLEG003 Manage legal and ethical compliance
  • CHCPAL001 Deliver care services using a palliative approach
  • CHCPRP001 Develop and maintain networks and collaborative partnership
  • HLTAAP001 Recognise healthy body systems
  • HLTWHS002 Follow safe work practices for direct client care

Elective Units:

  • HLTAID003 Provide first aid*
  • HLTHPS006 Assist clients with medications
  • CHCDIS007 Facilitate the empowerment of people with a disability

Credit Transfer

Students who have completed a Certificate III in Individual Support (Ageing, Home and Community), or similar Certificate III qualification, may be eligible for credit transfer into units for the Certificate IV in Ageing Support.

*Note- HLTAID003 Provide first aid cannot be older than 12 months by completion of the course.

Certificate IV - Delivery Options

This course is delivered online. Please contact us for details specific to your preferred course dates and location.


Online Study

Our online training can be done entirely online and in your own time. You will have access to a digital version of each course unit which you can work through at your own pace. Your Trainers will be available weekly for ongoing support online via webinars and personalised feedback and whilst undertaking your placement (see below).

Computer Literacy ★★★★★


Face-to-Face Day Classes 

Our face-to-face training is conducted in a classroom environment, where our Trainers will take you through each course unit, using practical tools and real-life scenarios.
This option is only available as an upgrade for the CHC33015 Certificate III in Individual Support.
You will receive paper-based books for each course unit that you will work through in class and a small amount of project work to complete at home. Your Trainers will be available for ongoing support during class and whilst undertaking your mandatory placement (see below). *Government funding available. Eligibility requirements apply.

Computer Literacy ★☆☆☆☆

Certificate IV - Course Structure


You are required to work through 18 units online which contain all the information you need to answer questions and complete your projects. Your units will be released one unit at a time and once each one is completed and marked, you will receive your next one.

If you have previously completed a CHC33015 Certificate III in Individual Support and Medications Assistance with AustCare, you will not need to complete an additional 6 units.


You will be required to complete at least 120 hours of unpaid work placement excluding lunch breaks in local aged care facility or with a respite/community organisation. This is usually completed over a three to four week block, and work is limited from Monday to Friday. Shift work is common in aged care (Morning or Afternoon).

If you are already working in the industry and have equivalent experience, you will not be required to complete additional placement.


Mandatory in Class Days

Before going on placement, you will need to have completed more than 80% of their course content, as well as Manual Handling, First aid/CPR and Medications training in person at one of our training locations.

If you have already completed Manual Handling, First Aid or Medications training in the last 12 months, you will not have to attend these training days.


Please allow a minimum of 5 months to complete face-to-face training or 1 year to complete online training.

Entry Requirements

  • The ability to read, write and communicate in English proficiently (year 10 level or equivalent)
  • Successful completion of a Language, Literacy, and Numeracy (LLN) Assessment
  • Police Clearance with no criminal history in the last 10 years
  • Physical ability to walk 8 kilometres on a daily basis
  • Any Pre-existing Back injuries in the last five years must be disclosed.



Job Ready

Practical demonstrations given in class. Samples of products used in the industry provided in class. First Aid and CPR Training. Manual Handling Workshops.

Enrol with Austcare Today

and get started on your new career in Aged Care

What our students say about us
“ I would recommend AustCare Training in Gold Coast, and especially Stephanie as the trainer to anyone who is looking for a good, solid, well taught course in Disability services. It really was a great course, and really prepared me to work in the industry. ”
Seth Kathart
“ I love doing this course through AustCare. Brooke is a great teacher who is passionate and knowledgeable in her lessons. Don't do this certificate through anyone else but Austcare!! ”
Leana Bath
“ I trained in Hervey Bay with Michelle,  she made my whole experience fun and exciting. I am now employed and have enjoyed having the pleasure of helping AustCare students with their placement at my work. - Maria Ellis ”
Maria Ellis
To anyone interested in the course. You will not regret it. Austcare is a great Company .Thankyou  Keith Manby
Keith Manby
Anyone wanting to do aged care I would highly recommend this organisation and a great trainer as well.  I gained employment after studying at Austcare! Tara Tilling
Tara Tilling
Aged care through austcare was amazing, friends for life. Working in aged care, I wish I did it a long time ago. Donna in cairns is amazing. Nusbaum J Moroni
Nusbaum J Moroni
Honestly everyone I'm in the middle of doing mine now it's the best thing I have done for myself it's easy to understand the trainer is really awesome and helpful you won't regret it trust me. Kylie Sawtell
Kylie Sawtell
They are great tutors, awesome course, I did it last year and its improved to keep up with what is required to get work after course. Liane Aukaha
Liane Aukaha
Austcare are Fantastic. I am doing there night class in Bundaberg and have found it to be excellent. The Trainer is fantastic who makes the classes enjoyable.  Debra Palmer
Debra Palmer
Best decision I 've ever made was to do the aged care course through you guys and as a result ended up with a job with the place I did placement. Mini Davey
Mini Davey
I thoroughly enjoyed the whole training experience, from the prompt responses to my queries, through to the professional presentation in class and finally the comprehensive exposure to the workplace through placement. with thanks, Muriel Tait
Muriel Tait
This is An awesome course! Full on. Just finished placement. 12 out of 10.
Wewia Littleton
I've had the best training with AustCare and got a job offer few days after I completed my 120 hours work placement! Thank you AustCare !!!
Ena Jamil Tickell